Privacy Policy
Parque Financial Pty Ltd
Our Commitment to Privacy
Parque Financial Pty Ltd is committed to protecting your privacy and managing your personal information responsibly. We aim to handle all personal data in a transparent and secure manner in accordance with applicable privacy laws and best practices.
Our commitment includes:
handling personal information in line with the Australian Privacy Principles (APPs);
collecting only the information necessary to provide our services;
informing you how your personal information may be used;
advising you when your information may be shared with third parties;
maintaining appropriate security measures to protect your information;
ensuring your information remains accurate and up to date; and
providing access to your personal information when requested.
Purpose of This Policy
This Privacy Policy explains how Parque Financial collects, uses, stores, and protects personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
By using our website or providing us with your personal information, you acknowledge and agree to the practices outlined in this policy.
What Personal Information We Collect
We may collect personal information necessary to provide financial and brokerage services, including:
your name
phone number
email address
residential address
date of birth
identification details (such as driver’s licence)
business information including Australian Business Number (ABN)
financial details required for loan applications
We only collect information that is reasonably required for our services.
We do not intentionally collect sensitive information such as political beliefs, religious views, ethnicity, criminal history, or sexual orientation.
Why We Collect Personal Information
Your personal information may be used to:
assess and process finance or loan applications
communicate with you about services or enquiries
provide brokerage or financial assistance
comply with regulatory and legal requirements
improve our services and client experience
respond to feedback, questions, or complaints
send updates or information about services that may be relevant to you
You may choose not to provide personal information; however, this may limit our ability to provide services.
How We Collect Your Information
Personal information may be collected:
directly from you via forms, emails, or phone calls
through our website
through application or enquiry forms
from publicly available sources where permitted by law
Whenever possible, we collect information directly from you.
Use and Disclosure of Information
Your personal information may be shared with relevant third parties where required to provide services, including:
lenders or financial institutions
service providers assisting with loan processing
regulatory authorities where required by law
professional advisers or compliance providers
We only disclose personal information when necessary to provide services or comply with legal obligations.
Direct Marketing
From time to time we may send you information about services or updates that may be relevant to you.
You can opt out of marketing communications at any time by contacting us or using the unsubscribe option provided in communications.
Storage and Security
We store personal information electronically using secure systems and reasonable safeguards designed to protect data from:
unauthorised access
misuse
loss or interference
modification or disclosure
Although we take appropriate security precautions, no internet transmission can be guaranteed to be completely secure.
Accessing or Updating Your Information
You may request access to the personal information we hold about you or request corrections if the information is inaccurate or outdated.
Requests can be made by contacting us directly. In limited circumstances access may be restricted where permitted by law.
Complaints
If you are not satisfied with the outcome, you may contact the Office of the Australian Information Commissioner (OAIC).
Requests can be made by contacting us directly. In limited circumstances access may be restricted where permitted by law.
External Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.
Policy Updates
This privacy policy may be updated periodically to reflect changes in legislation or business practices.
Contact Us
If you have questions regarding this Privacy Policy or wish to access or update your personal information, please contact us.
Parque Financial Pty Ltd
Email: info@parquefinancial.com
Phone: 000 000 000